Order & Shipping Information
All Prices Listed Are In Canadian Funds:
All prices listed on the website unless
noted are quoted in
plus applicable shipping charges and taxes.
Canadian customers must pay 5% GST. Our friends in the USA and International
customers may pay in CDN funds via Paypal or USD Funds via Money Order at the
posted exchange rate.
Payment Methods Accepted:
Heroes gladly accepts Paypal, Bank Drafts and Money Orders (no domestic US postal
money orders, must be internationally cashable). Customers may
also pay by credit card through their Paypal account at no extra
cost as we will absorb the Paypal service fees on all
regular priced items.
Place an Order:
To place an order on an item listed in our
inventory customers are asked to either:
Email their order request including a brief
description of the item they wish to purchase with their name, email address and phone
we will be in contact with you shortly to finalize the details of your purchase.
Phone in your order to Hometown Hockey Heroes at
Reputation is everything. And
we stand behind what we sell. That being said, anyone can make a mistake.
All items we sell
are, to the best of our knowledge, authentic and game worn as stated. All items
carry a lifetime guarantee of authenticity. If you believe an item you have
purchased from Hometown Hockey Heroes is not authentic, contact us right away
with the details of your concerns. We do reserve the right to use a third-party authenticator
in cases where we do not agree with your claim of non-authenticity. We will
not accept returns from anyone other than the original purchaser. We encourage
to do their own research to determine the authenticity of any item sold by us,
as all items in their collections. We also respect the opinions of many of the
dealers and collectors and suggest you use their knowledge and/or authentication services
as you build your collection.
party LOA’s, team LOA’s and additional documentation will be included with the
item. If the item does not come with
an LOA and you
would like one from HHH, make a request
and we would be happy to oblige.
We ship to
Canada and the United States by Canada Post. Jerseys
will be sent by Canada Post Express Post or Expedited Parcel service with
Shipping charges for one jersey is
$25-$30 uninsured and we will always combine shipping
where possible on multiple items. Sticks unfortunately are getting more and more expensive
to ship and will require an exact addres so a quote can be obtained via Canada
Post. If you would like to add insurance, the cost will be $1.50 per every $100
of insurance value requested. Although losses are extremely rare, we are not
responsible for uninsured items lost in transit. Shipping on items
other than jerseys and sticks will be determined when you place your order. Ask
for shipping rates to destinations other than Canada
or the United States. All game worn items
will be shipped as used sports equipment
with the full value declared...sorry no exceptions. You are responsible for any duties,
taxes or customs fees.
We want you to be happy with your purchase. All items sold at the full
advertised price may
be returned for a full refund (less shipping and insurance) as long you contact
seven (7) days of receipt. All we ask is that you contact us right away so we
you instructions on return shipping and insurance.